Your Online Source for Alternative Health, Beauty, and Fitness Products


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We will match
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Bubble Jet Massagers
IB3 Health Best Sellers

Chi Energizer
(Chi Machine)

Chi Energizer Massager

I-Spa Infrared Sauna

I-Spa Infrared Sauna

PFM002 Vibration Unit

PFM002 Power Fit Vibration Unit

Steam Sauna IG-130

Steam Sauna IG-130

6-Speed Slimming
Belt Massager

6-Speed Slimming Belt MassagerIB3 Top BestsellersTrustworthy Site Security & Privacy Registered with Better Business Bureau Intertek ISO Certification Accepted Payment

Contact Us

FAQ

Have a question? The answers to most customer questions can be found in the FAQ or Policies & Ordering Information pages.

Still have a question? The fastest and most efficient way our team can get back to you is through the links below.

  • We do not have a printed catalogue (Our website is our catalog.)
  • To ask about partnering with us, see Distributors or Suppliers pages.
  • If you are in the vicinity of our warehouse in Vancouver, Canada you are welcome to save shipping costs by picking up purchases. Note map and store hours, at right.
  • Sorry, we do not accept requests for links.
Product Enquiries

Product Enquiries

For questions on specific products found on our site.

Product Enquiry
Order Confirmation

About My Order Confirmation

If you have received an Order Confirmation email, no further action is needed on your part. For questions about your order, or to make changes, click below.

Product Enquiry
Product Enquiries

After Sale Service

If you have experienced a problem with any of the products you have purchased, choose any of the following links to meet your need:

Tech Support Enquiry Returns Enquiry
Repairs Enquiry  
Shipping

Shipping, Tracking, Exchange Rates, etc

If you have a question about shipping, you should be able to find the answer in the following links. If not, click on the Shipping Enquiry button below.

Shipping Terms

Tracking & International Orders

Shipping Enquiry
Feedback

Feedback

For any suggestions or comments you may have

Feedback

If you have a question or comment that does not fit in any of the above cateogories, we can also be reached by e-mail: sales@ib3health.com.

OFFICE & STORE
YCY Better Health Centre
9253 Shaughnessy St
Vancouver, BC V6P 6R4
Canada

VIEW ENLARGED MAP

Warehouse/Expediting:
Wellsprings Products, Inc.
1465 Slater Road,
Ferndale, WA 98248
USA

Monday~Saturday

Local Time (PST)
8:30 am ~ 5:30 pm

Eastern Standard Time
11:30 am ~ 8:30 pm

Sunday Closed

Monday~Friday

9:00 am ~ 5:00 pm

Saturday

Limited Service*
9:00 am ~ 4:00 pm

*Warehouse Closed—Please contact us before Friday noon for any Saturday pick-ups.

Sunday Closed

Note: we do not accept returns unless pre-authorized. Never ship to either of our addresses without pre-authorization. DO NOT send goods, checks, money, money orders or other items of value to the USA office address. Our USA Office is dedicated to expediting out-bound merchandise, and not administrative matters. Slow response will result from attempting to send any item to the USA office. Help us to serve you better!
 

North American and International Customers
Please use CONTACT US form at left. Customer Service responds on the same business day we receive your Contact Form, and it saves you getting through our switchboard or waiting while we find the right person to help you.

 
Our Order Telephone:
1-604-685-1871
Fax: 1-604-327-6150
(24 hours)
 
Ib3health: YCY Better Health Centre
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